1. Entity & Jurisdiction

This policy governs the digital properties and data operations of Jacoven (Sole Proprietor), officially registered and operating at:

Plot No. 418/1512, Adhunik Palace, Kendujhar Main Road
Kendujhar, Odisha – 758001, India.

2. Information We Collect

To provide a seamless, high-end concierge and checkout experience, we collect necessary operational data when you interact with our platform. This includes:

• Fulfillment Data: Information required to process and deliver your orders, including your name, shipping address, email, and contact number.
• Digital Architecture (Analytics): To continuously refine our user experience, we utilize industry-leading analytics tools, including Shopify Analytics, Google Analytics, and the Meta/Facebook Pixel. These tools collect anonymized browsing data to help us understand how discerning clients navigate our collections.

3. Strict Age Restrictions

The Jacoven aesthetic and product line are curated exclusively for an adult demographic. In strict adherence to our digital policies, our platform is restricted to individuals 18 years of age or older.

We absolutely prohibit the intentional collection of data from minors. If we become aware that we have inadvertently collected information from anyone under the age of 18, that data will be immediately and permanently purged from our servers.

4. Discretion & Usage

We do not participate in the mass trading or selling of client data. Your information is utilized strictly to facilitate secure financial transactions, orchestrate logistics, communicate essential order updates, and ensure our digital marketing remains highly relevant to your preferences.

5. Your Jurisdiction & Data Deletion

You retain full jurisdiction over your personal information. If you wish to access the data we have securely stored, update your logistical preferences, or request a complete and permanent deletion of your profile from our systems, our team is ready to assist.

Please direct all privacy requests and data deletion mandates to our digital concierge at support@jacoven.com.