1. Dispatch & Preparation

We respect your time. All orders are processed and prepared for dispatch within 24 hours of placement. During this operational window, your items are meticulously inspected and secured in our heavy-duty, architectural packaging to ensure flawless arrival.

2. Delivery Timeframes

Once your order has been dispatched from our facility, transit times depend on your location:

• Metropolitan Regions: 3–5 Business Days
• Rest of India: 5–7 Business Days

Please note that logistical delays caused by extreme weather, public holidays, or unforeseen regional restrictions are beyond our direct control, though we actively monitor all shipments.

3. Shipping Rates

We are pleased to offer complimentary standard shipping on all orders exceeding ₹2299. For orders below this tier, a standard delivery fee will be calculated and clearly displayed during checkout prior to payment.

4. Shipping Territories

At this time, Jacoven exclusively ships within the domestic borders of India. International shipping is currently unavailable as we focus our resources on maintaining rigorous domestic delivery standards.

5. Tracking & Concierge

Upon dispatch, you will receive a secure tracking link via email allowing you to monitor your delivery status in real-time. Should you require any assistance while your order is in transit, our concierge team is available to assist.

Contact us anytime at support@jacoven.com.